Now that Family Health℠ On Call has closed, how can I obtain my medical records?
If you were a Family Health On Call patient and would like to obtain your medical records or have them sent to a new provider, please call the Health Information Management Department at 214-456-2503 to request a copy.
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How can I obtain my medical records from Family Health℠ Virtual Visit?
Since Family Health Virtual Visit is an active program, there are two ways for patients to obtain their medical records:
Children’s Medical Center Dallas
Health Information Management Department – Release of Information
1935 Medical District Dr.
Dallas, TX 75235
Hours: 8 a.m. to 5 p.m. Monday-Friday*A copy fee may be applied for this type of request.